Frequently Asked Questions

Event Ticketing

  • Do vendors and exhibitors need to purchase day or weekend passes to attend the Expo?
    No. Vendors and exhibitors will receive weekend passes when they register at the venue. Exhibitors will receive one weekend pass per accepted entry. Vendors will notify the organizers how many passes they'll need ahead of the event.
  • Do volunteers need to purchase day or weekend passes to attend the Expo?

    Yes. Volunteers who work four hours on a given day will receive lunch that day.

  • Do children need a ticket to attend the show? No. Children, age 16 and under do not require a ticket when accompanying an adult with a valid ticket. Unaccompanied children are not allowed. 

Banquet

  • Do vendors and exhibitors need to purchase banquet tickets if they wish to attend the banquet?
    Yes.
  • Do children need to purchase tickets if they wish to attend the banquet?
    Yes. Young children or infants that do not require place settings will not need banquet tickets.

Venue

  • Is free parking available at the venue?
    Yes. If possible, plan to drive with a friend or use a ride sharing service.
  • Will food be available for purchase at the venue?
    No. 
  • Is photography allowed at the event?
    Yes! We encourage you to take photographs at the event while taking care to be courteous towards other visitors. Tripod photography is not allowed. 
  • Are directions available for the venue?
    Yes, see Plan Your Visit for details.
  • Is there a designated hotel where I should stay nearby? We have recommended The Hyatt House Emmeryville as the primary hotel, but there is no reserved block of rooms. Please refer to the Plan Your Visit page for more information.

Vendors

  • Is there a list of vendors who will be attending the event?
    Not yet. We're working with the venue to provide the best vendor experience possible and will publish a list of vendors as soon as it's available.

Exhibitors

  • When do I need to bring my tree to the venue?
    Early Thursday if possible, 10:00 a.m. Friday at the latest. Trees that arrive later may not be photographed for the show book.
    We're currently working on the exhibitor welcome package and will share all details related to your submission as soon as it's available.